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FAQ
  • Method of Payment
  • Currency
  • Free Gift
  • What's the Shipping Rate for Shipping to Malaysia?
  • How Long Can I Get My Ordered Products?
  • Can i Cash On Delivery (C.O.D),or Pick-Up Order(P.O.D)?
  • Delivery Area and fee?
  • Am I Guaranteed To Receive the Package?
  • Will Anyone Know What Am I buying?
  • It Has Been 3 Business Days and the Parcel is yet to Arrive?
  • What Will Happen To the Parcel If I Was Not Around To Acknowledge?
  • What about Product Warranty period?
  • How To Get More Information about Products Sold in http://www.climax2you.com?

    Q: Method of Payment
    A:
    Temporary we only accept, Online Banking/Transfer, (ATM Deposit Machine) Cash Deposit cash into any of our account.

    Bank in details please contact 012-232 7673.



    Q: Currency
    A:
    Tempaoary all purchases are quoted in Ringgit Malaysia(RM) only.


    Q: Free Gift
    A:
    Customer with minimum order of RM50/100/150 is entitled to ONLY 1 free gift (on per order basis and subject to availability). More choices of free gift will be opened up when you increase your order. The more you buy, the more choices you have. Choose the gift you like most at the FREE GIFT AREA.


    Q: What's the Shipping Rate for Shipping to Malaysia?
    A:
    Free, subject to a minimum purchase of RM100.00. A delivery fee of RM10 will be charged for purchases below RM100.00.
    For deal in private COD delivery,you may need purchase above RM300.00. Otherwise,RM10.00 will charge and add to your order.


    Q: How Long Can I Get My Ordered Products?
    A:
    Your ordered products will be delivered to you within 3 working days after we receive your full payment.


    Q: Can i Cash On Delivery (C.O.D),or Pick-Up Order(P.O.D)?
    A:
    Yes£¬We selected privte COD service for certain area only (Klang Valley/Wilayah Persekutuan).
    You can select (POD) Pick Up Order at our shop at Summit USJ shopping mall. Information will be given after confirm order.
    And for COD order,you may need purchase above RM300.00. Otherwise,RM10.00 will charge and add to your order.


    Q: Delivery Area and fee?
    A:
    CSD-Order must be RM100.00,otherwise RM10.00 will charge & add to your order
    COD-Purchase must be above RM 300.00,RM 20.00 will add to order of below RM300.00,for transport fee.
    ADDITIONAL PLACE-Shah Alam,Klang,Nilai and Kuala Selangor area,purchase must be above RM500.00.


    Q: Am I Guaranteed To Receive the Package?
    A:
    100% Safe with shop-based Guranteed. It is shipped in Malaysia internally, there's no chance you need to worry about. If there's any mistake, you can come to our shop to collect.


    Q: Will Anyone Know What Am I buying?
    A:
    All products are shipped discreetly in a nondescript plain package or box with absolutely no indication as to the contents. There's absolutely no way of telling what's inside the parcel or who the sender is. Your purchase is kept 100% secret from nosy neighbours and prying postmen.


    Q: It Has Been 3 Business Days and the Parcel is yet to Arrive?
    A:
    Delivery to major towns in Malaysia will normally takes 2-3 business day and out station will take with-in one week. Please let us know if you do not receive the parcel on the fourth day. We will be most happy to assist you in tracking the parcel.


    Q: What Will Happen To the Parcel If I Was Not Around To Acknowledge?
    A:
    If there is nobody around at your given address to acknowledge the parcel, the courier agent will normally leave a notice in your mail box or contact you at your given number for further arrangement. And they will tell you go to their courier branches to collect. If the parcel no be collected in the time of they given, they will return back to our shop, and we will give you a notice, and make a second further arrangement for you to collect or re-send.


    Q: What about Product Warranty period?
    A:
    Climax2you.com was doing sex toys product,however, this is not recommended for return,because this is the IN-SIDE body use item. All Item will will be advanced check and ensure they are in good condition before we send them to you. Products sold are non-returnable or exchangeable.


    Q: How To Get More Information about Products Sold in http://www.climax2you.com?
    A:
    All products sold in our website are with functionality specification. You may Call/SMS to our customer service number 03- 8023 0034 / 012-232 7673 / 012- 638 2848, you also can login to MSN messenger climax2you@hotmail.com or SKYPE- climax2you enquire for more product details.


    Customer Service Phone Support Phone :
    03- 8023 0034 / 012- 638 2848 /012-232 7673

    ON-LINE MSN Messenger And SKYPE Customer ON-LINE Service Support
    MSN messenger - climax2you@hotmail.com
    SKYPE - climax2you
    ------------------------------------
    Mon -Fri 12:00PM - 7.30PM
    Sat -Sun 12.00pm - 10.00PM

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